Guest Card

Your entry ticket to exclusive benefits

As an overnight guest you benefit from numerous attractive offers in the destination Flims Laax.

Transport

  • Postauto & Local Bus Flims Laax Falera Free transport
    Transport

    With the Flims Laax Falera guest card, you, your child under 13, dogs, and bicycles can travel for free between the stops Flims Vallorca, Fidaz Waldrand, Laax Caltgera, and Falera center. Please note: From May to October, you must reserve a paid bike space via www.sbb.ch or in the SBB Mobile App.

    Information
    • How often can this be redeemed? unlimited
    • Guest information Flims Laax Falera Via Nova 62, 7017 Flims Dorf
    • Web www.flimslaax.com/transport
    • Phone +41 81 920 92 00
    • Offer details During a ticket inspection, you must present your valid guest card.

Activities

  • Sport center Flims Reduced prices in the sport center Flims
    Activities

    The Flims Sports Centre has something for everyone in summer: whether working out in the fitness room, playing tennis or shooting in the shooting range, you will not miss out on exercise and fun. With your guest card, you benefit from reduced prices.

    Information
    • How often can this be redeemed? unlimited
    • Sportzentrum Prau la Selva Via Prau la Selva 6, 7018 Flims Waldhaus
    • Web https://sportzentrum-flims.ch/
    • Phone +41 81 920 91 91
    • Offer details Please show your guest card at the reception. Note the opening hours.
  • Hall of Freestyle 10% extra discount on the entry fee to the Freestyle Academy Laax
    Activities

    Benefit from your guest card and get a 10% extra discount on the admission fees to the new Freestyle Academy Laax.

    Information
  • Kids Freestyle Academy Additional 10% discount on admission prices at the Kids Freestyle Academy Flims.
    Activities

    Take advantage of your guest card and receive an additional 10% discount on admission prices at the Kids Freestyle Academy Flims. 

    Information
  • High ropes course Special prices on the high ropes park entry fees
    Activities

    Enjoy the climbing and outdoor experience for young and old in Flims.

    Information
    • How often can this be redeemed? unlimited
    • Sport center Flims Via Prau la Selva, 7018 Flims
    • Web www.sportzentrum-flims.ch
    • Phone +41 81 920 91 91
    • Offer details Reservation requested: online or by phone. Duration: approx. 4 hours. No climbing skills are necessary. Please note the opening hours.
  • Senda dil Dragun 10% on the tree top walk in Laax
    Activities

    The "Senda dil Dragun", the longest tree-top walk in the world, connects the two districts of Laax Murschetg and Laax village. A special experience for young and old.

    Information
  • Urban Golf 20% discount on Urban Golf in Chur
    Activities

    Discover the picturesque old town of Chur with its charming alleys and hidden spots during a round of Urban Golf.

  • Minigolf Reduced price on the minigolf ticket
    Activities

    Enjoy a round of mini golf on the 18-hole course.  

    Information
  • Viamala Gorge Discounted entry fee to the Viamala Gorge
    Activities

    Visit the Viamala Gorge and experience the natural phenomenon up close. 
    Worth a visit even in bad weather.

    Information
  • Via ferrata set 10% discount on the via ferrata set
    Activities

    Walking the Pinut through the Flimserstein is a nature experience with thrills and no risk.

    Information
  • Wooden marble Botsch la Bova 20% discount on the wooden marble for the Botsch la Bova marble run trail
    Activities

    Benefit from a 20 % discount on your wooden marble and have lots of fun on the Botsch la Bova marble run trail from Foppa to Flims - an experience for the whole family!

    Informationen
  • Trailrunning & Mentalcoaching 20% discount on the offers
    Activities

    With the guest card, you benefit from a 20% discount on all Bergfrey offers. Whether trail running course, trekking tour or mental training - discover our beautiful region actively and consciously.

    Information
    • How often can this be redeemed? unlimited
    • Bergfrey Via Quadris 23, 7014 Trin Dorf
    • Web www.bergfrey.ch
    • Phone +41 76 400 29 55
    • Offer details Registration required, limited places. Information & booking can be found on the website.
  • Rocks Park "all in" 10% discount on Rocks Park “all in” tickets
    Activities

    At the heart of the rocksresort, right at the base station in Laax Murschetg, the rocksresort Park offers a wide range of activities for families, children and the young at heart. It features the Urban Surfwave and the Snakerun, where you can ride the asphalt waves with skateboards, scooters or BMX bikes. There is also a playground with swings and a sandbox. With the “all in” ticket, you also get access to the rockspark Tower, which includes a vertical drop, a 73 metre slide and a zipline that lets you soar across the resort. The treetop walkway is also included. With your guest card, you receive a 10% discount on this ticket.

    Information

Water

  • Swimming pool entry fee Aua Grava 20% discount on the swimming pool entry fee
    Activities

    Experience the new Aua Grava with indoor pool, wellness and fitness in Laax. Relaxation, sport and enjoyment are the focus and offer you an all-round package for all the senses.

    Information
    • How often can this be redeemed? unlimited
    • Aua Grava Via Grava 45, 7031 Laax
    • Web www.auagrava.ch
    • Phone +41 81 920 81 20
    • Offer details This offer is valid upon presentation of your guest card. We reserve the right to charge for additional services.

Wellness

  • Wellness entry fee 20% discount on the wellness entry fee
    Wellness

    Experience the new Aua Grava with indoor pool, wellness and fitness in Laax. Relaxation, sport and enjoyment are the focus and offer you an all-round package for all the senses.

    Information
    • How often can this be redeemed? unlimited
    • Aua Grava Via Grava 45, 7031 Laax
    • Web www.auagrava.ch
    • Phone +41 81 920 81 20
    • Offer details This offer is valid upon presentation of your guest card. We reserve the right to charge for additional services.
  • Contouring massage Free contouring massage
    Wellness

    During a service you get a free contour massage. Come to us for a haircut, colouring or blow-drying. During the service you will receive a pleasant contour massage. How often can this be redeemed?

    Information
    • How often can this be redeemed? 1x per week
    • Intercoiffeure Gauch Flims Waldhaus
    • Web www.intercoiffure-gauch.ch
    • Phone +41 81 911 11 71
    • Offer details This offer is valid for ladies and gentlemen. You benefit from it during one of our services upon presentation of your guest card.

Shopping

  • Muntagnard – sustainable and timeless fashion 15% discount on the entire range
    Shopping

    With your guest card you receive a 15% discount on the entire range at Muntagnard in Chur - the innovative clothing brand from Chur. 

    Informationen
    • How often can this be redeemed? unlimited
    • Muntagnard Flagship Store Chur Obere Gasse 53, 7000 Chur
    • Web www.muntagnard.com
    • Offer details Please show a valid guest card. The discount does not apply to already reduced items. Please note opening hours.
  • Watches + Jewellery 10% discount on the whole sortiment
    Shopping

    Whether you are looking for an exclusive piece of jewellery or a beautiful brand-name watch: we take time for you and show you models from leading watch brands and masterpieces from well-known jewellery collections. And we have been doing so since 1973.

    Informationen
    • How often can this be redeemed? unlimited
    • Zoppi Flims Watches + Jewellery Promenada 29, 7018 Flims Waldhaus
    • Web www.zoppi-flims.ch
    • Offer details No discount on repairs and customised products.

Culture and art

Food & Drinks

  • Restaurant Prau la Selva 10% discount on the full menu
    Food & Drinks

    At the restaurant in the Flims Sports Centre Prau la Selva, you benefit from a 10% discount on the full menu. Whether for a quick snack in between or a relaxed meal after sports, it is worth stopping by and enjoying.

    Informationen

Question & Answers

Who is eligible for a Guest Card?
Overnight guests in the Flims Laax destination who are required to pay the visitor tax are eligible for a Guest Card in accordance with the applicable regulations.

How do I get my Guest Card?
Your Guest Card is issued by your accommodation provider. They record the required information for your stay, after which the Guest Card is created automatically and sent to you by email. If you are staying with friends or family in a second home or holiday apartment, the Guest Card can be issued online on site using the designated QR code or link.

How is my Guest Card issued?
Depending on your accommodation provider, your guest details are recorded directly in the system, via a connected hotel or property management system (PMS), or through another digital process. Once all the required information has been entered, your Guest Card can be issued.

What information is required for the Guest Card?
To issue the Guest Card, we require information about your stay as well as your personal details. This includes, in particular, your first name, surname, arrival and departure dates, date of birth and email address.

How do I receive my Guest Card once it has been issued?
The Guest Card is sent to you by email. You will receive it as a PDF or Wallet file. You can then save it on your smartphone, add it to your Wallet or print the PDF.

Does each person receive their own Guest Card?
Yes. The Guest Card is personal and non-transferable. Anyone travelling with you must therefore also be registered and will receive their own Guest Card.

Do children need their own Guest Card?
Children up to and including the age of 13 are included in their parents Guest Card. If children use Guest Card offers without being accompanied by their parents, they need their own Guest Card.

When is my Guest Card valid?
The Guest Card is valid for the duration of your registered stay. The arrival and departure dates shown on your Guest Card determine its period of validity.

Can I receive my Guest Card before I arrive?
This depends on when your accommodation provider records your guest details and issues the Guest Card. As soon as the card has been issued, it will be sent to you by email.

Do I need to install an app?
No. You do not need an app to use the Guest Card. You can save it to your smartphone's Wallet, use the PDF version or print it out.

How do I add the Guest Card to my Wallet?
Open the Wallet file from the email on your smartphone and add the Guest Card to your Wallet. On an iPhone, you can use Apple Wallet. On Android devices, the card can be used with a compatible Wallet, such as Google Wallet.

Can I use the Guest Card offline?
Yes. If you save the Guest Card on your smartphone or add it to your Wallet in advance, you can also present it without an internet connection.

What if I don't have a smartphone?
No problem. The Guest Card can be printed out. Your accommodation provider or one of our Guest Information offices can assist you if required.

What happens if I delete or can no longer find the email containing my Guest Card?
In this case, please contact your accommodation provider. The Guest Card can be sent to you again.

I haven't received an email with my Guest Card. What can I do?
First, check your spam or junk folder and make sure that the correct email address was provided. If you still cannot find your Guest Card, please contact your accommodation provider.

Can I give my Guest Card to someone else?
No. The Guest Card is personal and non-transferable. It may only be used by the person whose name appears on the card.

How is the Guest Card checked?
The Guest Card contains a personal QR code. This can be scanned by participating service providers.

What offers do I get with the Guest Card?
With the Guest Card, you can benefit from various free or discounted offers in the Flims Laax destination during your stay. The services and discounts available may vary depending on the season and the individual offer. You can find all current offers here: www.flimslaax.com/guestcard

Do I have to show my Guest Card for every offer?
Yes. To benefit from a service or discount, you must present your valid Guest Card to the respective service provider. Depending on the offer, the QR code may be scanned.

Where can I find the current Guest Card offers?
You can find all currently available offers and their respective terms and conditions at: www.flimslaax.com/guestcard

Can I use an offer more than once?
This depends on the individual offer. Some offers can be used multiple times during your stay, while others can only be used once or within a specified period. You can find the applicable conditions in the description of each offer.

Can I use the Guest Card on my arrival and departure days?
The period of validity shown on your Guest Card applies. Within this period, you can use the available offers in accordance with their respective terms and conditions.

I'm staying with friends or family in a second home. How do I get a Guest Card?
Second-home owners can provide their guests with the relevant QR code. Guests can then issue their Guest Card themselves online.

I'm a second-home owner. Is the Guest Card the same as the Zweitheimisch-Pass?
No. The Zweitheimisch-Pass is intended for eligible second-home owners and other registered eligible persons. The Guest Card is intended for overnight guests who are required to pay the visitor tax.

In which languages is the Guest Card available?
The Guest Card is available in German and English.

How is my data protected?
Your data is processed securely and used only for the intended purposes relating to your stay and the issuing of the Guest Card. Only the information required for these purposes is processed.

I still have questions. Who can I contact?
If you have questions about the issuing of your Guest Card, please contact your accommodation provider first. Our Guest Information offices in Flims, Laax and Falera will also be happy to assist you.

Where can I find the General Terms and Conditions?
The current General Terms and Conditions can be viewed at any time on our website: Terms & Conditions

Contacts

For guests

You have questions about your guest card or need help redeeming an offer? Our Team will be happy to answer any questions you may have.

Feedback

For Second Home Owner

Do you have questions about your second home pass? You can find most information at www.zweitheimisch.ch. Our guest information offices in Flims, Laax and Falera are also happy to help.

Contact

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